How do I regain access if I can't log in?

How can I regain access to my account?

If you cannot log in, you can regain access by recovering your username or password using the steps below.

Forgot your username?

If you forgot your username:

1. Go to the Betano login page
2. Log in using the email address you used to register

Forgot your password?

If you forgot your password:

1. On the login page, click “Forgot your password? Click here”
2. Enter your registered mobile number, email address, or National number, along with your date of birth
3. Follow the instructions to reset your password
4. Once you enter these data, you’ll receive an email, an SMS or a voice call with the OTP code for resetting your password. 

Still need help?

If you still cannot log in or suspect your account may be compromised, contact Customer Support.

Please include:

• Any error messages received
• The steps already tried