To ensure secure and seamless transactions, the withdrawal method on our site must match the deposit method that resulted in the winnings.
When requesting a withdrawal, the withdrawal method must correspond to the deposit method used. Here's how it works:
Bancontact cards / Bancontact mobile deposits: If you deposited via Bancontact cards/ Bancontact mobile, the only withdrawal option is through IBAN - Bank Transfer, allowing you to transfer funds to a bank account registered in your name.
Debit Card: Deposits made with a debit card can only be withdrawn to the same card used or via Bank transfer.
Prepaid card: Deposits made with a prepaid card can be withdrawn to the same card used if available, otherwise through IBAN - Bank Transfer, allowing you to transfer funds to a bank account registered in your name.
Apple Pay: Deposits made via Apple Pay can only be withdrawn with Apple Pay or via Bank transfer.
This process, known as the closed loop policy, ensures that all withdrawals are processed securely and efficiently according to the source of the funds.
All withdrawal requests, regardless of the method, will be reviewed by the responsible department to verify the origin of the transaction and ensure compliance with our security policies.